VESSAC, a private legal entity headquartered at R. José Saretta, 100 - Subsetor Sul - 5 (S-5), Ribeirão Preto, São Paulo, Brazil, ZIP Code 14026-593, registered under CNPJ No. 45.796.162/0001-16, takes your privacy seriously and is committed to the security and protection of the data of all customers, partners, suppliers, and users of the website “vessac.com.br” and any other website, store, or application operated by VESSAC.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our Store and through communications exchanged with you. This Privacy Policy applies only to information collected through the Store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS SET FORTH HEREIN AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING THE PERSONAL DATA YOU PROVIDE THROUGH THE STORE.
This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding the Personal Data processed by us. If you have any questions regarding the use of your Personal Data, please contact us at [email protected].
This Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered through or accessed from the Store. Accessing such links may cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations regarding such third-party websites or their privacy practices, which may differ from ours. We recommend reviewing the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to another individual, you represent that you have the authority to do so and that you have obtained any necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
"Personal Data" means any information that directly or indirectly identifies, or may identify, a natural person, such as name, taxpayer identification number, date of birth, IP address, among others;
"Sensitive Personal Data" means any information that reveals, in relation to a natural person, racial or ethnic origin, religious beliefs, political opinions, union membership, membership in religious, philosophical, or political organizations, health-related information, information regarding sex life, genetic data, or biometric data;
"Processing of Personal Data" means any operation performed on Personal Data, whether by automated means or otherwise, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, making available, alignment, association, restriction, deletion, or destruction. Any other operation provided for under applicable law shall also be considered Processing of Personal Data;
"Data Protection Laws" means all legal provisions governing the Processing of Personal Data, including, but not limited to, Brazilian Law No. 13,709/18, the General Data Protection Law ("LGPD").
Use of Personal Data
We collect and use Personal Data to manage our relationship with you and to better serve you when purchasing products and/or services through the Store, personalizing and improving your experience. Examples of how we use your data include:
• Enabling you to purchase products and/or services through the Store;
• Confirming or correcting information we hold about you;
• Sending information we believe may be of interest to you;
• Personalizing your experience while using the Store;
• Personalizing advertising and promotional content based on your interests in our Store; and
• Contacting you through the telephone number and/or email address provided by you. We may contact you personally, through voice messages, automated dialing systems, text messages (SMS), email, or any other communication method your device is capable of receiving, as permitted by law and for reasonable business purposes.
Additionally, the Personal Data provided may also be used whenever we deem necessary or appropriate:
(a) as required by applicable Data Protection Laws;
(b) to comply with legal proceedings;
(c) to comply with court orders, regulatory decisions, or requests from competent authorities, including authorities outside your country of residence;
(d) to protect our operations;
(e) to protect our rights, privacy, safety, property, as well as those of our customers or third parties;
(f) to detect and prevent fraud;
(g) to enable us to pursue available remedies or limit damages we may suffer; and
(h) in any other manner permitted by applicable law.
THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 18 (EIGHTEEN), AND WE REQUEST THAT SUCH INDIVIDUALS DO NOT PROVIDE ANY PERSONAL DATA.
Failure to Provide Personal Data
You are not required to provide the Personal Data we request. However, if you choose not to provide it, in certain situations we may be unable to grant full access to the Store, provide certain features, offer the requested assistance, process your order, deliver products, or provide contracted services.
Data Collected
The general public may browse the Store without registering or providing Personal Data. However, some Store functionalities may require registration and the submission of Personal Data, such as completing a purchase, contracting a service, or enabling the delivery of products and/or provision of services.
When contacting the Store, we may collect:
Contact Information. First name, last name, telephone number, city, state, and email address; and
Information You Submit. Information provided through forms, including questions, complaints, suggestions, feedback, compliments, and other communications.
While browsing the Store, we may collect:
Location Data. Geolocation information when you access the Store;
Preferences. Information regarding your interests and preferences related to products and services (when you provide such information or when we infer it based on our interactions with you);
Store Browsing Data. Information regarding your visits and activities within the Store, including content and advertisements you view or interact with, browser and device information, IP address, location, and the website from which you arrived. Some of this information is collected through our Automatic Data Collection Tools, including cookies, web beacons, and embedded web links. For more information, please refer to Section 7 below;
Anonymous or Aggregated Data. Anonymous survey responses or aggregated information regarding how the Store is used. In certain situations, we may apply de-identification or pseudonymization processes to your data, making it reasonably unlikely that you can be identified through available technology; and
Other Information We May Collect. Information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information, Store usage data, and information collected through cookies, pixel tags, and similar technologies.
We do not collect Sensitive Personal Data.
Sharing Personal Data with Third Parties
We may share your Personal Data:
With partner companies that you choose to interact with or to whom you choose to submit your information, inquiries, or requests, as well as with service providers and business partners that support certain aspects of our operations. These providers and partners may be located in the United States, Argentina, Brazil, or other countries worldwide and may include data hosting providers, cloud storage services, fraud prevention services, customer support providers, sales representatives, order fulfillment services, content personalization providers, advertising and marketing services (including digital and personalized advertising), and IT service providers;
With third parties that assist us in operating and managing the Store; and
With third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or part of our business, assets, or equity, including in connection with bankruptcy or similar proceedings.
International Data Transfers
Personal Data and other information collected by us may be transferred to, stored in, or accessed by entities belonging to our partner companies or service providers located around the world, in accordance with this Privacy Policy.
Automatic Collection of Personal Data
When you visit the Store, information may be stored or retrieved through your browser, including through cookies and similar technologies. This information may relate to you, your preferences, or your device and is primarily used to ensure the Store functions as expected. Although such information does not usually identify you directly, it may provide a more personalized online experience.
In accordance with this Privacy Policy, we and our third-party service providers may collect Personal Data in various ways, including, but not limited to:
Through Your Browser or Device
Certain information is collected automatically by most internet browsers or through devices used to access the internet, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language settings, internet browser type and version, and similar technical information. We may use this information to ensure the Store functions properly.
Use of Cookies
Cookies allow the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data.
We and our service providers may use this information to personalize your experience, improve the Store's functionality, and provide advertising based on your interests. We also collect statistical information regarding the use of the Store for continuous improvements to our design, performance, and functionality.
If you do not wish your information to be collected through cookies, you may adjust your browser settings to manage or disable cookies. Most browsers provide options to control cookie preferences.
Advertising Cookies and Remarketing
We may use advertising and remarketing technologies that allow us to display advertisements based on your interests, interactions with our website, and browsing behavior.
Pixel Tags and Similar Technologies
Pixel tags (also known as web beacons or clear GIFs) may be used to track user actions within the Store, measure the effectiveness of marketing campaigns, and collect statistical information regarding Store usage and response rates.
When ad personalization is enabled on platforms such as Facebook, Google, or Bing, information collected through these technologies may be used to display advertisements on those services.
Behavioral Advertising
We may engage behavioral advertising companies to provide reports regarding advertisements displayed across the internet. These companies may use cookies, pixel tags, and similar technologies to collect information regarding your use of the Store and other websites.
We are not responsible for cookies, pixel tags, or similar technologies used by third parties. You may manage your privacy preferences directly through your browser settings. Please note that if you change browsers, devices, or use multiple devices, you may need to update your preferences on each one.
User Rights
At any time, you may request:
(i) confirmation of whether your Personal Data is being processed;
(ii) access to your Personal Data;
(iii) correction of incomplete, inaccurate, or outdated data;
(iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
(v) portability of Personal Data to another service provider, provided this does not affect our trade secrets or proprietary information;
(vi) deletion of Personal Data processed based on your consent, where legally permitted;
(vii) information regarding entities with whom your Personal Data has been shared;
(viii) information regarding the possibility of refusing consent and the consequences of such refusal; and
(ix) withdrawal of consent previously granted.
Requests will be handled with special care to ensure the effective exercise of your rights. We may request proof of identity to ensure Personal Data is disclosed only to its rightful owner.
Please note that in certain circumstances, such as legal or regulatory obligations, we may not be able to immediately fulfill your request.
Security of Personal Data
We seek to adopt technical and organizational measures consistent with applicable Data Protection Laws to protect Personal Data within our organization.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. If you believe your interaction with us is no longer secure, please notify us immediately.
Links to Third-Party Websites and Social Media
The Store may contain links to websites operated by partners, advertisers, suppliers, or other third parties.
If you choose to access any of these websites, please note that each website maintains its own privacy practices and policies. We are not responsible for such policies and recommend reviewing them before providing any Personal Data.
We are not responsible for the collection, use, disclosure, or protection practices of organizations such as Facebook, Apple, Google, Microsoft, or any software developer, application provider, social media platform, operating system provider, wireless internet provider, or device manufacturer. We encourage you to review the privacy policies of all websites and services you use.
Updates to this Privacy Policy
If we modify this Privacy Policy, the updated version will be published in the Store along with the revised date.
We reserve the right to modify this Privacy Policy at any time. If significant changes are made, we may notify you using the contact information available in our records or through notices displayed within the Store.
We remain committed to processing Personal Data in a manner consistent with the purposes described in this Privacy Policy, unless otherwise required by law or court order.
Your continued use of the Store after any updates constitutes acceptance of the revised Privacy Policy. If you do not agree with the revised terms, you should discontinue use of the Store.
Contact for Privacy and Data Protection Matters
For matters related to the processing of Personal Data, please contact us at:
