What payment methods are available?
We offer a variety of secure payment options for your convenience. Available payment methods will be displayed during checkout.
How much does shipping cost?
Shipping costs are automatically calculated based on your destination and the products selected. All available shipping options and costs will be displayed before you complete your purchase.
How are orders shipped?
We ship through trusted logistics partners, including Correios, Total Express, and Mandaê, with tracking available for every order.
How long do I have to request an exchange or return?
You may request an exchange or return within 7 calendar days of receiving your order, as confirmed by the carrier's tracking information.
For more details, please refer to our Exchange and Return Policy.
Where does VESSAC deliver?
We ship throughout Brazil.
What is the delivery time?
Delivery times vary according to the destination and shipping method selected. On average, orders arrive within 2 to 15 business days after shipment.
What should I do if my order arrives with a problem?
If your order arrives damaged, with signs of tampering, or with any discrepancy, please contact our team through the WhatsApp available on our website and send photos of the issue.
Our team will guide you through the next steps. We will handle the situation with the care and attention that are part of the VESSAC experience.
